Please refer to the first section below on frequently asked questions regarding our recent and upcoming conversion.
Online Banking / ConsumerHow Can I Enroll for Online Banking and Mobile Banking?
From the bank’s homepage, click on the “Client Login” link and select “Bank SoCal Personal Online Banking” to get started. Mobile banking is enabled once the online banking is approved. No additional actions are needed. Please make sure to download the bank’s app through Apple’s App Store or Android’s Google Play.How Can I Sign Up for Estatement?
Go to Accounts → Statements → View Statement. Please note that electronic statements are not retroactive.How can I sign up for bill payment service?
Select Move Money → Bill PayWhere can I make a loan payment?
Select Move Money → Loan Payment.How can I make a request to add an account?
Your personal accounts will automatically be added to your online banking access.How do I place a stop payment?
Select Self Service → Stop Payment.How do I place a stop payment for an electronic transaction?
To place a stop payment for an electronic transaction, please send us a secured message through online banking or call us at 844.BNK.SOCAL.How can I link my Quicken or QuickBooks?
The bank supports both DirectConnect and WebConnect. Refer to Quick Guide – Online Banking – QuickBooks – DirectConnect.
Online Banking - BusinessHow Can I Enroll for Online Banking and Mobile Banking?
From the bank’s homepage, click on the “Client Login” link and select “Access Bank SoCal Business Online Banking”. Mobile banking is enabled once the online banking is approved. No additional actions are needed. Please make sure to download the bank’s app through Apple’s App Store or Android’s Good Play.How Can I Sign Up for Estatement?
Select the account you wish to opt-in under My Accounts → Account Services – Statements. Please note that electronic statements are not retroactive.How can I sign up for bill payment service?
Select Move Money → Bill Payment Enrollment – Enroll Now.How can I sign up for business bill payment service?
The bank offers invoice and payment automation service - Business Payment Automation. Please contact your relationship manager for details.How can I add an additional user?
Select Manage Profile → Click "+" sign next to Sub-Users. For an assistance, contact Cash Management 858.847.4705 option 3.
Remote Deposit CaptureHow can I add another scanning user?
Please contact your admin user who is able to add / edit / remove user accesses. Please contact your treasury service officer or your home branch if you do not know who the admin user is.How can I add another account?
Please contact your treasury service officer or your home branch with the request.I have moved the scanner to a new computer. What do I need to do?
Please contact Cash Management 844.265.7622 x3 for an installation support. Also refer to RDC Guide for TellerScan Scanners and RDC Guide for RDM Scanners.
Wire Transfer ServiceCan I send a wire in a foreign currency?
Yes, the bank is able to send a foreign currency wire. Please contact your branch for the exchange rate and process.What is the bank’s incoming wire instructions?
To receive a wire transfer to your account, please provide the following information to the sender:- Domestic (U.S.) [Refer to Wire Instructions – Domestic]:
- Routing Transit Number: 122243402
- Bank Name: Bank of Southern California N.A.
- Address: 12265 El Camino Real, Ste 100 San Diego, CA 92130
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- International [Refer to Wire Instructions – International]:
- SWIFT CODE: SOCFUS66
- Bank Name: Bank of Southern California N.A.
- Address: 12265 El Camino Real, Ste 100 San Diego, CA 92130
- International [Refer to Wire Instructions – International]:
- Domestic (U.S.) [Refer to Wire Instructions – Domestic]:
What information do I need to send out an international wire?
Please make sure to have full beneficiary and beneficiary bank information including SWIFT code and intermediary bank information. If the intermediary bank information was not provided or not available, please contact your home branch. Intermediary bank information is required for an international wire transfer.Do I need the beneficiary and the beneficiary bank address?
Yes, they are required information and must be a physical street address. A PO box address will not be accepted.What time are the wire transfer daily deadlines?
The deadline for Domestic and international USD wire transfers is at 2:00PM PST. The deadline for a Foreign currency wire transfer is at 1:00PM PST. For international wire transfers, US correspondent banks are used and the transfers generally take multiple business days.Can I save wire templates?
Yes, a Business Online Banking client may create and save templates for future use.Can I send a wire in a foreign currency?
Yes, foreign currency wires can be processed by the branch or through business online banking. To learn more, please contact your local branch or call us at 844.BNK.SOCAL.What time are the wire transfer daily deadlines?
The deadline for Domestic and International USD wire transfers is 2:30 PM PST. The deadline for a Foreign currency wire transfer is at 1:00 PM PST. Please note that international wire transfers require the use of correspondence banks, and transfers may take multiple business days.
Mobile BankingDo the mobile apps support FaceID, TouchID and/ or PreView?
Both personal and business apps support FaceID and TouchID. PreView is only available for the personal app.How do I download the Bank of Southern California Mobile Banking App?
Setting up the mobile app takes just a few minutes. For the Business App, Search for “Bank SoCal- Business” in the App Store or Google Play. For the Personal App, search for “Bank SoCal- Retail” in the App Store or Google Play. Your login information is the same as your online banking login.Are there fees to use the Bank of Southern California Mobile Banking App?
There are no fees to use the mobile app. Data charges from your mobile service provider may apply. Bank of Southern California is not responsible for these charges.